PURE PEPTIDE Returns andproduct concerns. Final eligibility periods, authorization steps, restocking fees and exclusions require owner and legal review.For research use only. Not for human or veterinary use. 01 — Return eligibility Owner review required: define eligibility for unopened, temperature-sensitive, custom and bulk products. 02 — Incorrect or damaged items Record the order number, product, catalogue number, batch number and packaging condition. 03 — Documentation issues Contact technical support when the concern relates to missing or inconsistent documentation.